Terms of Use

Below are the terms and conditions of use for the tunahotels.com website.

1. Parties and Scope

These Terms of Use apply to all visitors using the tunahotels.com website ("Site"), published by the operator of Tuna Hotels City Center and Tuna Hotels Barbaros in Çanakkale. By visiting or using the Site, you are deemed to have accepted these terms. If you do not accept these terms, please do not use the Site.

2. Purpose and Use of the Website

The Site is prepared to promote the hotels, room types, amenities, location, and contact information of Tuna Hotels City Center and Tuna Hotels Barbaros. No direct online booking or payment is processed through the Site; booking requests are received via phone, WhatsApp, or email through the channels listed on the Contact page. You agree to use the Site's content only for personal and lawful purposes, in accordance with applicable regulations.

3. Booking Requests

Room types, price ranges, and capacity information shown on the Site are for informational purposes and may change based on availability. A binding reservation is only valid once confirmed directly by hotel staff. Booking, cancellation, modification, and refund terms are subject to the conditions communicated separately by the hotel at the time of booking.

4. Intellectual Property Rights

All text, images, logos, trademarks, and design elements on the Site belong to Tuna Hotels or are used with permission. These materials may not be copied, reproduced, distributed, or used commercially without prior written consent.

5. Limitation of Liability

Tuna Hotels takes reasonable care to keep the Site's content current and accurate; however, it cannot be held liable for damages arising from possible errors or outdated information regarding pricing, availability, amenities, or other details. Uninterrupted or error-free operation of the Site is not guaranteed. Tuna Hotels is not responsible for the content of third-party links accessible through the Site (map services, social media, etc.).

6. Protection of Personal Data

Personal data shared through the contact form, email, or other channels on the Site is processed in accordance with the principles set out in our Privacy Policy. Please refer to our Privacy Policy page for further details.

7. Right to Change

Tuna Hotels reserves the right to update these Terms of Use at any time without prior notice. Updated terms take effect as soon as they are published on the Site. Continuing to use the Site means you accept the updated terms.

8. Governing Law and Jurisdiction

Any dispute arising from these Terms of Use shall be governed by the laws of the Republic of Turkey; the Courts and Enforcement Offices of Çanakkale shall have jurisdiction.

9. Contact

For questions regarding these Terms of Use, you may reach us at info@tunahotels.com or through the other channels listed on our Contact page.